FAQ

Cleaning

Cleaning your solar panels when they’re dirty can greatly increase their performance and your electricity savings, as it’ll remove dirt, pollen, and other debris that collects on top overtime, decreasing the amount of sunlight they receive.
We recommend cleaning your solar panels whenever they’re dirty with a clear layer of dust, pollen, or debris on top.
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You may cancel or change your membership whenever you’d like and we’ll complete all remaining cleanings for the year, as scheduled. However, we don't provide refunds for unused cleanings.

Critter protection ensures that your solar system is safe and saves you thousands long term because without it, birds, squirrels, and other small creatures can get underneath, leading to significant damage or fires and costly repairs from them chewing the wires, nesting, leaving droppings, or getting stuck and dying.
We use PVC-coated rust-free wire-mesh guards with aluminum locking clips to secure them to your system, as these provide the best durability, protection, and airflow.
We recommend checking them at least once/year to ensure they aren’t damaged and are free of debris. However, we'll inspect them for you during every scheduled cleaning with us.
Yes! We provide a lifetime warranty, which covers all parts and labor for repairing or replacing manufacturer defects of the guards, improper installation of the guards by SolGaia employees or contractors, and critter removal from resulting failures of the guards for the reasons given above that allows critters to enter beneath the system for the lifetime of our business. For full details, please see our Legal page.